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Cookie policy

BANC SABADELL COOKIES POLICY

What is a cookie?

Cookies are small files received from a website while being visited. They are used to store certain user interactions within the website. The data being stored is harmless for the user's computer, as well as completely anonymous. They are used to store user preferences such as selected languages, access data or some web personalization tools.

Cookies are also used to store anonymous information about the user interaction within the webpage (for instance: which site the visitor comes from or whether the visitor comes after clicking an advertisement banner).


Why is Banc Sabadell using cookies?

Banc Sabadell uses cookies that are strictly necessary to ensure the correct performance of the website and allow the visitor to navigate correctly between secure areas, use personalized options efficiently, etc. Additionally, cookies also store data about the user's webpage experience. Those cookies are basically used to help improve the customer service and monitor the use and performance of the site in order to optimize it or improve it.

Our web pages also have links to social networks (such as Facebook or Twitter). Banc Sabadell doesn't control the cookies used for those external websites. For further information about the cookies on the social networks or other web pages, we recommend you to review their cookie policy.


What is Banc Sabadell using the cookies for?

Technical cookies

Technical cookies are essential for the correct performance of the webpage.

For example: Cookies that are being used in order to maintain the user session or monitoring/validating options. These cookies normally expire when the user closes the browser.

Social cookies

The social network cookies are those used to integrate the different social networks into Banc Sabadell webpage (Facebook, Twitter, Linkedin, Google+).

Analytical cookies

Analytical cookies are used by Banc Sabadell's web portal to understand user preferences on it.

For example, when using an analytical cookie it is possible to find out which produc thas higher accept ance in the user's area.

Third party cookies

Third party cookies are those used by a webpage different from the one being visited in order to find out behavioural patterns and allow targeted advertising.

For example: The cookies that control the access to Solvia's links on an external webpage.



What if I don't want to have those cookies or if I do nothing about it?

In order to comply with the current legislation, we have to ask consent in order to manage cookies. When you start browsing our webpage we will ask for your consent. If you decided not to authorize us to use the cookies or you close the authorization window, we would only use the minimal technical cookies to correctly browse the website. In that case we would not store any cookie on your computer.

Take into consideration that if you refuse or delete the cookies stored by Banco Sabadell, we will not be able to store your preferences, some of the webpage options will not work and we will not be able to offer personalized services. Additionally every time you start the navigation on the webpage, we will have to ask for your permission. In this moment, and for this web we only use Technical cookies.

Additionally it is important to know, that It is possible to delete the cookies in order to avoid the storage of information. To do so, you have to check the options of your internet browser, which can be found in Options menu of your browser on the "privacy" section (please, check your browser help for more information).


Then, what does all this previous information mean?

If you accept our cookies, you will help us improve Banc Sabadell webpage in order to offer you an optimum access and offer you a more personalized and efficient service.

With this policy, the Bank states its compromise with the law on sensibilization over the use of cookies. This guarantees the transparency on the user's data and the use of our website.

This policy is periodically reviewed to ensure that it is up to date, which means that it might be modified. We strongly recommend you to visit periodically this page in order to get to know any update that might appear regarding this law.


Where can I find further information?

If you have any question regarding our way of using cookies, and it is not answered on this policy, please send us your comments using the customer service.

Further information about the Privacy and Electronic Communications Regulations 2011 - the UK's implementation of the EU's E-Privacy Directive - can be found on the Information Commissioner's Office website at www.ico.gov.uk